Data protection

 

We are pleased about your visit to our website. Orbitalum Tools GmbH (hereinafter "Orbitalum", "we" or "us") attaches great importance to the security of users' data and compliance with data protection regulations. We would like to inform you below about the processing of your personal data.

 

Responsible


Orbitalum Tools GmbH
Josef-Schuettler-Str. 17
78224 Singen, Germany
Web: www.orbitalum.com

 

Data protection officer


You can reach our data protection officer at

Orbitalum Tools GmbH
Josef-Schuettler-Str. 17
78224 Singen, Germany
datenschutz@orbitalum.com

 

Terms


The technical terms used in this Privacy Policy are to be understood as legally defined in Art. 4 GDPR.

 

Notes on data processing

 

Automated data processing (log files etc.)

Our site can be visited without actively providing personal information about the user. However, we automatically store access data (server log files) each time the website is called up, such as the name of the Internet service provider, the operating system used, the website from which the user visited us, the date and duration of the visit or the name of the requested file, and for security reasons, e.g. to detect attacks on our website, the IP address of the terminal device used for a period of 7 days. These data are evaluated exclusively for the improvement of our offer and do not allow any conclusions to be drawn about the person of the user. A combination of this data with other data sources is not made.

We process and use the data for the following purposes:

  1. provision of the website
  2. improvement of our website
  3. prevention and detection of errors/malfunctions as well as
  4. misuse of the website

Legal basis:

Consent, according to Art. 6 para. 1 lit. f) DSGVO

Legitimate interests:
Ensuring the functionality and error-free and secure operation of the website and adapting this website to the requirements of users.

 

Use of cookies (general, functionality, opt-out links, etc.)

In order to make visiting our website attractive and to enable the use of certain functions, we use so-called cookies on our website. Cookies are a standard Internet technology for storing and retrieving login and other usage information for all users of the website. Cookies are small text files that are stored on the end device. Among other things, they allow us to store user preferences so that our website can be displayed in a format tailored to the user device. Some of the cookies we use are deleted at the end of the browser session, i.e. after the browser is closed (so-called session cookies). Other cookies remain on the user's terminal device and enable us or our partner companies to recognize the browser on the next visit (so-called permanent cookies).

The browser can be set in such a way that the user is informed about the setting of cookies and can decide individually about their acceptance or can exclude the acceptance of cookies for certain cases or in general. Further, the cookies can be deleted retrospectively to remove data that the website has stored on the user's computer. The deactivation of cookies (so-called opt-out) may lead to some restrictions in the functionality of our website.

Categories Affected:
Website visitors, users of online services

Opt-Out:
Edge: https://learn.microsoft.com/en-us/microsoft-edge/web-platform/tracking-prevention
Firefox: https://support.mozilla.org/de/kb/wie-verhindere-ich-dass-websites-mich-verfolgen
Google Chrome: https://support.google.com/chrome/answer/95647?hl=de
Safari: https://support.apple.com/de-de/HT201265

Legal basis:
Consent (Art. 6 para. 1 lit. a) DSGVO); legitimate interests (Art. 6 para. 1 lit. f) DSGVO)
The relevant legal basis in each case is specifically named for the corresponding tool.

Legitimate Interests:
Storing opt-in preferences, displaying the website, ensuring website functionality, preserving user status across full web presence, recognition for next website visitors, user-friendly online experience, ensuring chat functionality

 

Online marketing


In order to continuously increase our reach and the awareness of our online offer, we process personal data in the context of online marketing, in particular with regard to potential interests and measuring the effectiveness of our marketing measures. For the purpose of measuring the effectiveness of our marketing measures and identifying potential interests, relevant information is stored in cookies or similar procedures are used for this purpose. The data stored in the cookies may include content viewed, online sites visited, settings and functions and systems used. As a rule, however, no clear user data is processed for the purposes described. The data is then modified in such a way that the actual identity of the users is known neither to us nor to the provider of the tool used. The data modified in this way is often stored in user profiles.

In the event that user profiles are stored, the data can be read out, supplemented and added to on the server of the online marketing provider when visiting other online offers that use the same online marketing method. We can determine the success of our advertisements on the basis of aggregated data made available to us by the provider of the online marketing procedure (so-called conversion measurement). Within the scope of these conversion measurements, we can track whether a marketing measure has led to a purchase decision by the visitor to our online offering. This evaluation serves to analyze the success of our online marketing.

Categories of data subjects:
Website visitors, users of online services, interested parties, communication partners, business and contractual partners

Categories of data:
User data (e.g., websites visited, interest in content, access times), meta and communication data (e.g., device information, IP addresses), location data, contact data, content data (e.g., textual information, photographs, videos)

Purposes of processing:
Marketing (including in part interest-based and behavioral), conversion measurement, targeting, click tracking, developing marketing strategies and increasing the efficiency of campaigns, coordination of different tools, management, ease of use and display

Legal basis:
Consent (Art. 6 para. 1 lit. a) DSGVO);

Legitimate interests:
Optimization and further development of the website, profit increase, customer retention and acquisition

 

Google Tag Manager

Service used: 
Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland

Privacy Policy:
https://policies.google.com/privacy

Opt-out link:
https://tools.google.com/dlpage/gaoptout?hl=de or https://myaccount.google.com/

Legal basis:
Consent (Art. 6 para. 1 lit. a) DSGVO

 

Google Analytics

Service used:
Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland

Privacy Policy:
https://policies.google.com/privacy

Opt-out link:
https://tools.google.com/dlpage/gaoptout?hl=de or https://myaccount.google.com/

Legal basis:
Consent (Art. 6 para. 1 lit. a) DSGVO)

 

Google AdWords and conversion measurement

Service used:
Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland

Privacy Policy:
https://policies.google.com/privacy

Opt-out link:
https://tools.google.com/dlpage/gaoptout?hl=de or https://myaccount.google.com/

Legal basis:
Consent (Art. 6 para. 1 lit. a) DSGVO)

 

hCaptcha

We use the tool hCaptcha to protect our website from spam and bots. This allows you, as a user of our website, to confirm that you are not a robot. Cookies are processed in your browser in the process. This allows us to track users on all websites that use hCaptcha. hCaptcha is designed to avoid long-term data retention by relying on instant evaluation rather than recording and analyzing browsing history. We pass the data to hCaptcha to determine if the actions on our website are really from humans. The use of hCaptcha therefore serves the security of our website and, by extension, your security. The legal basis for this is your consent. You can revoke your consent at any time.

Service used:
Intuition Machines, Inc. 350 Alabama St, San Francisco, CA 94110

Privacy Policy:
https://www.hcaptcha.com/privacy

Opt-out link:

https://www.hcaptcha.com/ or https://dashboard.hcaptcha.com/overview

Legal basis:
Consent (Art. 6 para. 1 lit. a) DSGVO)

 

Klaro

We use the cookie consent tool Klaro to enable us to obtain and manage opt-ins and opt-outs of your cookie processing consents in a structured way.

Service used:
KIProtect GmbH, Bismarckstr. 10-12, 10625 Berlin, Germany

Privacy Policy:
https://heyklaro.com/resources/privacy

Opt-Out-Link:
https://heyklaro.com/resources/terms

Legal basis:
Legitimate interest (Art. 6 para. 1 lit. f DSGVO), legal obligation to obtain and prove consent (Art. 6 para. 1 lit. c DSGVO);

Legitimate interests:
Management of consent for the cookies

 

Plug-ins and integrated third-party content


We have integrated functions and content into our online offering that are obtained from third-party providers. For example, videos, representations, buttons or posts (hereinafter referred to as content) can be integrated. In order for content to be displayed to visitors to our online offering, the respective third-party provider processes, among other things, the IP address of the user so that the content can be transmitted to the browser and displayed. Without this processing, the display of third-party content is not possible.

In some cases, additional information is collected via so-called pixel tags or web beacons, whereby the third-party provider receives information about the use of the content or visitor traffic on our online offer, technical information about the user's browser or operating system, the time of visit or referring websites. The data obtained in this way is stored in cookies on the user's terminal device. In order to protect the personal data of visitors to our online offering, we have taken certain security precautions to prevent the automatic transmission of this data. Transmission of this data only occurs when users use the buttons or click on the third-party content.

Categories of data subjects:
Users of the plug-in or embedded third-party content

Categories Data:
Usage data (e.g. websites visited, interests, access time), meta and communication data (e.g. device information, IP address), contact data (e.g. e-mail address, telephone number), master data (e.g. name, address)

Purposes of processing:
Designing our online offer, increasing the reach of advertisements on social media, sharing posts and content, interest and behavior-based marketing, cross-device tracking, use of interactive maps, consistent display of fonts on the website

Legal basis:
Consent (Art. 6 para. 1 lit. a) DSGVO

 

Google Fonts

Service used:
Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA

Privacy Policy:
https://policies.google.com/privacy?hl=de&gl=de" \t "_blank

Opt-out link:
https://tools.google.com/dlpage/gaoptout?hl=de or https://myaccount.google.com/

Legal basis:
Consent (Art. 6 para. 1 lit. a) DSGVO)

 

Google Maps

Service used:
Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA

Privacy Policy:
https://policies.google.com/privacy?hl=de&gl=de" \t "_blank

Opt-out link:
https://tools.google.com/dlpage/gaoptout?hl=de or https://myaccount.google.com/

Legal basis:
Consent (Art. 6 para. 1 lit. a) DSGVO)

 

Vimeo

Service used:
Vimeo Inc, 555 West 18th Street New York, New York 10011, USA

Privacy Policy:
https://vimeo.com/privacy

Opt-out link:
https://vimeo.com/cookie_policy

Legal basis:
Consent (Art. 6 para. 1 lit. a) DSGVO

 

YouTube

Service used:
Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland

Privacy Policy:
https://policies.google.com/privacy?hl=de&gl=de

Opt-out link:
https://tools.google.com/dlpage/gaoptout?hl=de or https://myaccount.google.com/

Legal basis:
Consent (Art. 6 para. 1 lit. a) DSGVO)

 

Promotional communication


We use the data of our existing customers for purposes of direct advertising for our own similar products that are related to the previous sale legal transaction. In addition, we use your data for other promotional purposes, provided that you have given us your consent to do so.

Categories of data subjects:
Communication partners, (existing) customers

Categories of data:
Master data (e.g. name, address), contact data (e.g. e-mail address, telephone number)

Purposes of processing:
Direct marketing

Legal basis:
Consent (Art. 6 para. 1 lit. a) DSGVO), legitimate interests (Art. 6 para. 1 lit. f) DSGVO) in conjunction with. § Section 7 (3) UWG

Legitimate interests:
Retention of existing customers and acquisition of new contacts or contractual partners

 

Contact


On our online offer, we provide the possibility to contact us directly via various contact options or to obtain information as well as offers or service requests from us.
In case of contact, we process the data of the inquiring person to the extent necessary for answering or processing the inquiry. Depending on the way in which contact is made with us, the data processed may vary.

Categories of data subjects:
Inquiring persons

Categories of data:
Master data (e.g. name, address), contact data (e.g. e-mail address, telephone number), content data (e.g. text input, photographs, videos), usage data (e.g. interests, access times), meta and communication data (e.g. device information, IP address)

Purposes of processing:
Processing of requests

Legal basis:
DSGVO), performance or initiation of a contract (Art. 6 para. 1 lit. b)
DSGVO), legitimate interest (Art. 6 para. 1 lit. f) DSGVO)

 

Registration (Partner Portal)


We offer the possibility to create a user account on our online offer. As part of the registration process, we collect the necessary data from interested visitors, which we need to provide a user account and to provide the associated functions. To protect the use of the internal area, we collect the IP addresses and the time of access to prevent misuse of a user account and unauthorized use. We do not share this data with third parties unless this is necessary to pursue our claims or we are required to do so by law.

Categories of data subjects:
Registered users

Categories of data:
Master data (e.g. name, address), contact data (e.g. e-mail address, telephone number), content data (e.g. text input, photographs, videos), meta and communication data (e.g. device information, IP addresses), usage data (e.g. websites visited, interests, access times)

Purposes of processing:
Facilitation of website functionality, contract fulfillment, customer retention

Legal basis:
Contract fulfillment or initiation (Art. 6 para. 1 lit. b) DSGVO)

 

Raffles


From time to time, we organize competitions in which you can participate via our website or, if applicable, by mail. For the purpose of conducting the competitions, personal data of the participants is collected.

Subject to further information in individual cases, the personal data collected in the context of the participation in the sweepstakes will be used exclusively for the execution of the sweepstakes (e.g. determination of the winner, notification of the winner, sending of the prize).

The legal basis for the processing is Art. 6 para. 1 lit. b DSGVO.

The participant data will generally be deleted after completion of the competition. Depending on the conditions of participation in one of our competitions, the retention period of the data may also vary. For more information, please refer to the respective terms and conditions of participation.

 

Case Studies


In order to learn more about our customers and the use of our products, we conduct so-called case studies with selected customers. We ask questions about the use of our products and collect testimonials or other customer feedback.

If you have consented, we use materials from the case studies (e.g. photos, testimonials or other personal data of the participants) for promotional purposes and publish them in printed promotional materials (flyers, magazines, etc.), on our homepage or on other digital platforms (e.g. social media channels).

The legal basis for the processing of personal data is your consent pursuant to Art. 6 Para. 1 lit. a DSGVO. The consent is voluntary and can be revoked by you at any time.

 

Download area


On our online offer, we provide our visitors with various information such as catalogs or datasheets for download. To protect the use of the internal area, we collect the IP addresses and the time of access to prevent misuse of a user account and unauthorized use. This data will not be shared with third parties.

Categories of data subjects:
Interested parties who specifically download our information material

Categories of data:
IP address

Purposes of provision:
Marketing, gaining new customers, increasing sales

Legal basis:
Legitimate interest (Art. 6 para. 1 lit. f) DSGVO)

Legitimate interests:
Prevention of misuse of a user account and unauthorized use

 

Social media presences


We maintain online presences on social networks and career platforms in order to be able to exchange information with the users registered there and to make contact in an uncomplicated manner.
In some cases, the data of users on social networks is used to conduct market research and thus pursue advertising purposes. User profiles can be created via the usage behavior of users, for example the specification of interests, and used to adapt advertisements to the interests of target groups. Cookies are regularly stored on the end devices of users for this purpose, in part regardless of whether they are registered users of the social network. In connection with the use of social media, we may use the associated messengers to communicate with users in an uncomplicated manner. We point out that the security of individual services may depend on the account settings of the user. Even in the case of end-to-end encryption, the service provider may be able to draw conclusions about the fact that and when users communicate with us, and may also collect location data.

In addition, we may reuse quotes from your posts on social media if you have given your consent to do so. You can revoke your consent at any time. Depending on where the social network is operated, user data may be processed outside the European Union or outside the European Economic Area. This may result in risks for users, for example because it makes it more difficult to enforce their rights.

Categories of data subjects:
Registered users and non-registered users of the social network

Categories Data:
Master data (e.g., name, address), contact data (e.g., email address, phone number), content data (e.g., text details, photographs, videos), usage data (e.g., websites visited, interests, access times), meta and communication data (e.g., device information, IP address), quotes from users (with name, country and company)

Purposes of processing:
Extension of reach, networking, marketing

Legal basis:
Legitimate interests (Art. 6 para. 1 lit. f) DSGVO), consent (Art. 6 para. 1 lit. a) DSGVO)

Legitimate Interests:
Interaction and communication on social media presence, profit increase, insights about target groups

 

LinkedIn

Service used:
LinkedIn Corporation, 1000 West Maude Avenue, Sunnyvale, CA 94085, USA

Privacy Policy:
https://www.linkedin.com/legal/privacy-policy

Opt-out link:
https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out

 

Vimeo

Service used:
Vimeo Inc, 555 West 18th Street New York, New York 10011, USA

Privacy Policy:
https://vimeo.com/privacy

Opt-out link:
https://vimeo.com/cookie_policy

Legal basis:
Consent (Art. 6 para. 1 lit. a) DSGVO

 

YouTube

Service used:
Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland

Privacy Policy:
https://policies.google.com/privacy?hl=de&gl=de

Opt-out link:
https://tools.google.com/dlpage/gaoptout?hl=de or https://myaccount.google.com/

Legal basis:
Consent (Art. 6 para. 1 lit. a) DSGVO

 

Recipient 

  • IT service provider
  • Online marketing provider
  • Advertising agency
  • Internal and external sales
  • Marketing department
  • Management

 

Data transfer


We transfer the personal data of visitors to our online offering for internal purposes (e.g. for internal administration and further processing in the sales office and field sales, in the marketing department and management, as well as IT service providers, online marketing providers and advertising agencies). Internal data transfer or disclosure of data only takes place to the extent necessary, in compliance with the relevant data protection regulations.

In order to execute contracts or to fulfill a legal obligation, it may also be necessary for us to pass on personal data. If we are not provided with the data required in this respect, it may not be possible to conclude the contract with the data subject. We also transfer data to countries outside the EEA (so-called third countries). In doing so, we ensure that the processing is legally permissible in the manner we intend. For example, by concluding standard data protection clauses and a separate regulation of appropriate technical and organizational measures to protect the data of data subjects in the best possible way. You can obtain a copy of the guarantees used from our data protection officer.

 

Storage period


We generally store the data of visitors to our online offering for as long as is necessary to provide our service or if this has been provided for by the European Directive and Regulation Maker or another legislator in laws or regulations to which we are subject. In all other cases, we delete the personal data after the purpose has been fulfilled, with the exception of data that we must continue to store in order to comply with legal obligations (e.g. we are obliged to retain documents such as contracts and invoices for a certain period of time due to retention periods under tax and commercial law).

 

Rights of the data subjects


Right to information:
Pursuant to Article 15 of the GDPR, data subjects have the right to request confirmation as to whether we are processing data relating to them. They can request information about this data as well as the other information listed in Art. 15(1) DSGVO and a copy of their data.

Right to rectification:
Pursuant to Art. 16 DSGVO, data subjects have the right to request that data concerning them and processed by us be corrected or completed.

Right to erasure:
Data subjects have the right pursuant to Art. 17 DSGVO to request the immediate deletion of the data concerning them. Alternatively, they may request that we restrict the processing of their data pursuant to Art. 18 DSGVO.

Right to data portability:
Pursuant to Art. 20 DSGVO, data subjects have the right to request that the data they have provided to us be made available to them and to request that it be transferred to another controller.

Right of complaint:
Data subjects also have the right to complain to the supervisory authority responsible for them in accordance with Art. 77 DSGVO.

Right to object:
Insofar as personal data n are processed on the basis of legitimate interests pursuant to Art. 6 (1) p. 1 lit. f) DSGVO, data subjects have the right to object to the processing of their personal data pursuant to Art. 21 DSGVO, provided that there are grounds for doing so that arise from their particular situation or the objection is directed against direct marketing. In the latter case, data subjects have a general right to object, which is implemented by us without specifying a particular situation.

 

Revocation


Some data processing operations are only possible with the express consent of the data subjects. You have the possibility to revoke an already given consent at any time.
For this purpose, an informal communication or e-mail to tools@orbitalum.de to us is sufficient. The legality of the data processing carried out until the revocation remains unaffected by the revocation.